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The Open Group IT Specialist
Certification Program

Accredited Certification Program (ACP)
Conformance Statement

Version 1.4
August 2012


Note to submitter: This form contains a series of questions that need to be answered. Please complete ALL the fields in the questionnaire below to produce a Conformance Statement for your organization's Information Technology Specialist Certification Program. Your completed form must be be submitted to the Certification Authority as part of your registration for accreditation. Please ensure that you use the current version of the questionnaire (available on the Certification Authority's web site) for your submission. See "The Guide to Accreditation within The Open Group IT Specialist Certification Program" for more information. Please note that all information in this Conformance Statement will appear on the public Accreditation Register, except for Revision History, which shows the changes in this Conformance Statement from prior versions and is contained at the end of this document.

1. Submitter Information

Enter the full name of the Organization that is registering this IT Specialist Certification Program and the name of the author of this Conformance Statement.

 

Organization: IBM
Author: Sheila Penelope Thorne


2. Program Information

Enter the name of the Certification Program Manager with overall responsibility for the quality and integrity of the Certification Program.

Certification Program Manager Name: Sheila Thorne

Enter the name, title, and role of other staff members with responsibilities under the program.

Name Title Role
Phil Stauskas WW IT Specialist Executive Program Owner
Brian Mitsuki Americas IT Specialists Leader The Open Group ITSC Working Group Chair
     

3. Scope of ACP Accreditation

The Scope of the ACP's Accreditation is defined by the Certification Levels, Client Focus Areas, Technical Focus Areas, and Streams supported by the Accredited Certification Program.

Identify the Certification Levels in which your organization certifies IT Specialists

Select all levels that are applicable.

Level 1: Certified IT Specialist
Level 2: Master Certified IT Specialist
Level 3: Distinguished IT Specialist

If your organization certifies IT Specialists at Level 1 or Level 2, identify the applicable Client Focus Areas and Streams in which your organization certifies IT Specialists.

Select all areas that are applicable.

Client Focus Areas

  Level 1 Level 2
Services

Sales
Support
Training

Streams

Technical Focus Area: Solution Development
  Level 1 Level 2
Business Analysis
Applications Development
Packaged Application Implementation
Data Integration
Infrastructure Design
Testing
Business Information Management
 
Technical Focus Area: Solution Delivery
  Level 1 Level 2
Infrastructure and Application Management
Systems and Hardware Products: Storage Systems
Systems and Hardware Products: Networking Systems
Systems and Hardware Products: Server
Systems and Hardware Products: Cross Systems
Software: Application Development Products
Software: Application and Integration Middleware
Software: Data Management
Software: Content Management
Software: Portal and Collaboration
Security
IT Service Management: Service Management Delivery
IT Service Management: Service Management Consulting
IT Service Management: Service Management Operations

4. Implementation details

Question 1: Does your organization's IT Specialist Certification Program have extended certification requirements?

Select "Yes" or "No", as appropriate.

If YES, provide brief details below.

IBM has extended requirements.

Rationale:

Beyond the Conformance Requirements for a Certified IT Specialist, third parties operating Accredited Certification Programs (ACP's) may levy additional requirements on their Candidates in order to satisfy their internal skills requirements. Such additional requirements are called extended certification requirements or simply extended requirements.

Reference:

IT Specialist Certification: Accreditation Requirements, Section 1.1 "Introduction"


Question 2: Does your organization's IT Specialist Certification Program documentation include special procedures for extended certification requirements?

Select "Yes" or "No", as appropriate.

If YES, provide brief details below.

 

Rationale:

The Accredited Certification Program's documentation should be consistent with the IT Specialist Certification Program documentation, which is to say it should contain no contradictions or omissions. It may possibly define special procedures for extended certification requirements.

Reference:

IT Specialist Certification: Accreditation Requirements, Section 4.2 "Program Documentation and Quality Management"


Question 3: Are your organization's IT Specialist Certification Program procedures a verbatim copy of those of the Certification Authority?

Select "Yes" or "No", as appropriate.

If NO, provide brief details below.

 

Rationale:

The Accredited Certification Program's documentation should be consistent with the IT Specialist Certification Program documentation, which is to say it should contain no contradictions or omissions.

Reference:

IT Specialist Certification: Accreditation Requirements, section 4.2 "Program Documentation and Quality Management"


Question 4: Does your organization's IT Specialist Certification Program use the Certification Board evaluation template and web site tools provided by the Certification Authority?

Select "Yes" or "No", as appropriate.

If NO, provide brief details below.

 

Rationale:

The ACP is at liberty to make use of these resources but is not constrained to do so provided that the Accredited Certification Program's documentation is consistent with the IT Specialist Certification Program documentation, which is to say it should contain no contradictions or omissions.

Reference:

None: The IT Specialist Certification: Accreditation Requirements Document is silent on the use of these available resources.


Question 5: Does the Certification Program Manager, on occasion, or customarily, serve on the Certification Board?

Select "Yes" or "No", as appropriate.

If YES, provide brief details below on the methods and procedures used to ensure he or she does so without conflict of interest, particularly in the context of any subsequent appeals.

 

Rationale:

The Certification Program Manager may serve on the Certification Board but must do so without conflict of interest particularly in the context of any subsequent appeals.

Reference:

IT Specialist Certification: Accreditation Requirements, Section 4.3 "Roles, Duties, and Experience of the Applicant's ACP Staff"


Question 6: Is the Chair of the Certification Board also normally one of the three interviewing members?

Select "Yes" or "No", as appropriate.

If YES, provide brief details below.

 

Rationale:

The Chair of the Certification Board may, or may not be, one of the three interviewing members but in any event has separate defined responsibilities.

Reference:

IT Specialist Certification: Accreditation Requirements, Section 4.6 "Selection, Conduct and Operation of Certification Boards"



End of CSQ for ITSC ACP Accreditation.

 

Revision history:

Version Date Changes
1.0 January 2008 Initial version.
1.1 May 2008 Added stream Business Information Management in the Solution Development Technical Focus Area.
1.2 January 2009 Enables selection of Client Focus Area and Stream by level.
1.3 September 2010 Added Level 3: Distinguished IT Specialist
1.4 August 2012 Added Security, Service Management Delivery, Service Management Consulting, Service Management Operations in the Solution Delivery Technical Focus Area.